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MixMeister 4 Frequently Asked Questions

Evaluation, Purchase, Reinstall, or Upgrade

General Problems

I need to reinstall the full version of MixMeister for some reason. How do I do this?

Please use our product request form and we'll send you instructions on downloading the software.

Note that the full version of MixMeister 4 is a separate download from the demo version.

I need to reinstall but where can I find my product registration key?

Please use our key request form and we'll be happy to resend your registration key via email.

How do I upgrade to the latest version?

Customers who purchased MixMeister 4 should use our product request form  to receive download links for the latest version. We recommend that you start by uninstalling the existing version. You can do this from the Control Panel, using Add/Remove. Then, download the appropriate version to your hard drive and run the installer.

Customers who purchased MixMeister 4 are entitled to upgrade to the latest build at no charge.

Does the CD burning in MixMeister support my CD-R or DVD+RW drive?

It probably does. Please check the list of supported CD-R and DVD/RW drives drives to make sure.

I just bought the full version of MixMeister. How do I unlock the demo version?

The demo version can't be unlocked or converted into the full version. You need to obtain the full version of MixMeister which is a separate download, and not publicly available on our website. Upon placing your order, you should have received download links for the full version of MixMeister. Please use our product request form and we'll send you instructions on downloading the software.

Does MixMeister 4 run on Windows Vista?

MixMeister 4 has not been tested for compatibility on Windows Vista.  We do not have any plans to support the product on this platform.  MixMeister Express 6 and other current MixMeister products will work with Vista, however.

How do I print my playlist or export it to another application?

MixMeister does not support playlist printing. However, you can export your playlist for use in other software, including labeling software.

Click the File menu and Save Playlist As. Choose save as type: Text File. After specifying a filename and saving to disk, you can import your playlist as Tab-delimited text. This works well in spreadsheet applications, like Excel. You can use Excel to print and format your playlist.

When I burn a CD, I get error code 4650. How do I fix this?

This error indicates a buffer underrun. It means that the PC was not able to keep up with the CD writer during the burn process. Open the advanced window in the CD-R window. Try using a speed slower than your drive's maximum speed.

I'm missing the plots in the timeline / it won't calculate the BPM. What can I do?

Keep in mind that creating the plots and calculating the BPM takes 30 seconds to a couple of minutes per music file. The lower left edge of the MixMeister window shows the progress. If MixMeister isn't making progress, or it keeps processing the same songs over and over, check the following:

  • Make sure that you have at least 10MB of free disk space.
    Select Tools->Options and click the profile tab. Is the archive directory on a drive with free space?
  • Check the archive directory.
    Is the archive directory pointing to a valid path? Select Tools->Options and click the profile tab to view the archive directory.
  • Check for background applications.
    Seti@Home and some spyware prevent MixMeister from doing its work. Press Ctrl + Alt + Delete to see the complete list of active applications. (In Windows 2000 or XP, use the task manager). Close any non-essential software to see if it is interfering with MixMeister.

Why do some of the music plots have blank sections 10-seconds in length?

This is MixMeister's way of saying that it could not accurately read the file. While this same file may play just fine in WinAmp, MixMeister is a little more demanding about reliable playback.

Try rebuilding the MP3 file again and reimport it into MixMeister. If the source is not available, try converting the file to WAV format and then back to MP3. You can use Music Match (www.musicmatch.com) for this purpose.

How do I get a good beat mix between these songs?

See also:

  • MixMeister Beat Mixing Tutorial
  • I'm using WMA files and I can't make a good sounding beat mix. What's wrong?

In some situations, you may need to switch off the snap-to-beat tool and adjust manually. Try zooming way in to see if the beats really match or not. The track play buttons (on the left edge) are also helpful since they let you hear each song by itself. Use this feature to make sure that the beats in the music match your intro & outro. More specific instructions follow.

Please keep in mind that the tempo boxes control the master tempo. Said another way, they control the tempo of both songs. If you have two songs with beats that aren't lining up, adjusting the tempo control won't help. Try the following:

  1. Zoom all the way in to the start of the outro on the outgoing song.
  2. Use the track play button to "solo" the outgoing song during the portion where outro begins.
  3. If necessary, adjust the outro range so that it begins exactly on beat one. Since you are having trouble getting it to line up, you will probably need to switch off "snap to beat" and hand tweak the start point. Tip: use the space bar to pause the playback on beat one. Then, slide the outro to the pause position.
  4. Repeat 1-3 for the outro end
  5. Repeat 1-4 for the intro of the incoming song.
  6. Try your mix to see if it is now good.
  7. If you are still getting a bad mix, make sure that the BPMs of both songs are correct. In the playlist, right click on the outgoing track and select "Manually Enter BPM." Play the song and tap on the beat with the left mouse button. If the tap value is more than 5 BPM away from the current value, select OK to use the new value from the mouse. Try your mix again.
  8. If you are still getting a bad mix, try making the mix range shorter. If the underlying music is changing tempo, or if it not electronic music with rigid tempo, you may only be able to do a 1 or 2 measure mix. Try making the mix shorter.

I'm using WMA files and I can't make a good sounding beat mix. What's wrong?

There is a known problem with WMA files that were created with Windows Media Player version 7 and earlier and MusicMatch version 7 and earlier. You may notice that playback is sometimes out of sync by a fraction of a second. MixMeister is unable to play these files accurately based on shortcomings in this version of the WMA file format. This timing inaccuracy is bad enough to make beat mixing infeasible on these tracks.

Please note that MixMeister is not compatible with the WMA "lossless" format, which is available in Windows Media Player 9.

You can avoid this problem in a few different ways:

  • If you have Windows XP and access to the source CD, create a new WMA file. Use Windows Media Player 8 to do this. It is part of Windows XP.
  • Use an MP3 of the same track.
  • Convert the problematic WMA file to WAV or MP3.

Now that I have created the ultimate catalog and default track settings, how do I back them up?

The catalog is stored in the file "catalog.dat." The default track settings are in "defaultmixes.dat." Keep in mind that MixMeister also stores the default track settings in the MP3 or WMA file. The "defaultmixes.dat" file has a copy of the default track settings. By default, both files are contained in the directory shown below:

Windows 98 & ME:
C:\WINDOWS\Application Data\MixMeister Technology\MixMeister Engine 4

Windows 2000 & XP:
C:\Documents and Settings\username\Application Data\MixMeister Technology\MixMeister Engine 4

username is the name of current user's login name.

We recommend that you backup these files from time to time.

How do I transfer my playlist from one machine to another, without having to reset the file location for each song?

On the new machine, make sure that you first import all the relevant songs into the catalog. Then, when you load the playlist, MixMeister will be able to find the appropriate songs without asking.

How do I use Beat Mixing only on the intro/outro?

Change the intro/outro length to 0 measures. This will have the effect of disabling beat mixing on that mix.

Why won't MixMeister import my WMA files?

MixMeister can only import WMA files that do not use security features. If you are using Windows Media Player to convert your CDs into WMA files, make sure that switch off the "Protect Content" option. Look in the Tools, Options window in the Copy Music section.

MixMeister may not be able to play WMA files that you purchase online. If these files use security features, MixMeister does not have the ability to read them.

Sometimes files I deleted from the catalog come back the next time I load MixMeister. How can I make them go away for good?

There is a known problem with MixMeister being unable to effectively delete files that it is trying to modify with tag changes. There is a workaround for this problem. When you close MixMeister and get the "Unable to modify music files" window, select "Don't try to modify these files again" and click OK. When you reopen MixMeister, then you will be able to delete the files you wanted.

 

If you’re still looking for the answer to your question, check out the MixMeister Community where other MixMeisters share their tricks and give helpful hints. Or contact a support representative using our technical support request form.

 

 

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